Which Member Trees Did You Receive?
Did your trees arrive with bare roots?
These seedlings arrive in a dormant state, with no soil around the roots. Roots are coated in a hydrating gel for safe shipping.
Did your trees arrive with soil around the roots?
These seedlings arrive with a small amount of soil around the roots. The soil is wrapped in an eco-friendly, biodegradable membrane layer.
Frequently Asked Questions
All of our bare-root trees are shipped in a dormant state. This means that deciduous trees (those that lose their leaves every year) will generally be leafless. If you’re not sure whether your dormant tree is still alive, a tiny scratch in the bark will put your mind at ease. This will reveal a living layer of green — a sure sign your tree is very much alive.
Please rest assured that your trees have been shipped to you at the right time for planting bare-root trees in your hardiness zone. Yes, sometimes that means December. As long as you can get a spade into the ground, you can plant your trees. See more information about fall planting.
Still have questions?
If you need additional support, please reach out to us through our Contact Form or call toll free: 888-448-7337